For any questions or concerns please email us at HIGHFASHIONBYLM@YAHOO.COM to begin your return/exchange process
Read our policy before emailing.
Items must be sent back to HIGH FASHION BY LM within 7 days of the customer having received the package. We will not accept any returns after 7 days. Policy strictly enforced.
We will deduct 15% of the total of the item for restocking fee.
Eligible items will only be accepted for store credit. Absolutely no refunds will be given.
Defective items must be reported within 24 hours of package arrival, if not reported within that time frame, we will not issue credit.
At HIGH FASHION BY LM, we’re constantly bringing in new merchandise, but in limited quantities. We do not perform exchanges on any merchandise. In addition, we cannot put any merchandise on hold. If you would like to return an item, please follow normal return procedures to send the merchandise back to our facilities. We will issue you a store credit as form of a code once we’ve received your return, you may use the credit code towards the correct item/size or for another item.
If any purchase is made with a discount code the sale is Final sale no exceptions .
We have health code laws that do not allow returns on swimwear, bodysuits and intimate apparel.
All merchandise must be returned unworn, unwashed and unaltered.
If you have tried on the items and they have makeup or deodorant stains on them, you WILL NOT be given EXCHANGE , and the items will be sent back to you for a charge.
All shipping fees must be paid by customer. You are responsible for shipping cost at checkout
All sales are FINAL when an exchange/credit code is used.
Codes do not expire.
You need to include in your return package a small note stating- Name used to place order, Order number, Reason for return.
Reserved Rights Regarding Returns
HIGH FASHION BY LM RESERVE THE RIGHTS TO SOLELY DEFINE AND LIMIT,REFUSE, AND/OR REJECT RETURNS FROM CUSTOMERS ANY TIME DUE TO:
- An irregular or excessive return history indicative of "wardrobing"
- Potential fraudulent or criminal activity
HIGH FASHION BY LM